Onboarding journeys
Personalized ramp plans built from the memory graph, with milestones, copilot support, and manager visibility.
Mnemos onboarding is generated from your graph, not a generic template. The new hire's journey is built from the entities, SOPs, and decisions that touch their seat.
How a journey is built
When a new hire is provisioned, Mnemos walks the graph from their assigned role and team. It identifies:
- SOPs the role is expected to own or contribute to
- Systems the role accesses and the people who administer them
- Recurring decisions the role participates in
- Critical relationships (escalation paths, peers, stakeholders)
The journey is a sequenced list of learning units, each backed by a real artifact in the workspace. Units are not slide decks; they are live SOPs, transcripts, and graph snapshots.
Milestones
| When | Focus | Outcome |
|---|---|---|
| Week 1 | Context | Org map, role-specific SOPs, top relationships, and the systems they'll touch. |
| Week 2 | Shadow | Recorded shadowing sessions with the seat's predecessor or peer. |
| Week 4 | First owns | Identified workflows where the new hire becomes the named owner. |
| Week 6 | Decision authority | Decisions the new hire is now authorized to make alone. |
| Week 12 | Fully ramped | Coverage of all critical workflows for the role, validated by manager sign-off. |
The copilot
Every new hire has an in-product copilot tuned to their journey. It can answer questions cited from the workspace memory, surface the next milestone, and escalate gaps to the hire's manager when a dependency can't be answered from existing knowledge.
curl -X POST https://api.mnemos.ai/v1/onboarding/journeys \
-H "Authorization: Bearer $MNEMOS_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"user_id": "usr_01HZX...",
"role": "revops-analyst",
"start_date": "2026-06-01"
}'Manager visibility
Managers see ramp progress per milestone, time-to-first-own metrics, and the questions their new hires are asking the copilot. The dashboard exposes unanswered-question rate as a leading indicator of knowledge gaps in the role's graph slice.